FAQ'S

OUR MODEL

ALL OF OUR PRODUCTS ARE MADE ESPECIALLY FOR YOU, AS SOON AS YOU PLACE AN ORDER, WHICH IS WHY IT TAKES US A BIT LONGER TO DELIVER IT. MAKING PRODUCTS ON DEMAND (POD) INSTEAD OF IN BULK REDUCES OVERPRODUCTION ADN WASTE. SO, THANK YOU FOR MAKING THOUGHTFUL PURCHASING DECISIONS!

OUR PRODUCTS

ALL OF OUR PRODUCTS ARE PRIMARILY MADE OF COTTON AND FEATURE DTG PRINTING OR EMBROIDERY FOR HIGH-QUALITY, DURABLE DESIGNS.

SIZE GUIDE

PLEASE CHECK THE SIZE GUIDE FOR EACH ITEM, AS FITS MAY VARY. ALL OF OUR T-SHIRTS FIR TRUE TO SIZE WITH A SLIGHT OVERSIZED LOOK, WHILE CREWNECKS RUN SMALLER, SO WE RECOMMEND ORDERING ONE SIZE UP. BE SURE TO REVIEW THE PRODUCT DESCRIPTION FOR SPECIFIC MEASUREMENTS AND DETAILS.

SHIPPING & PRODUCTION TIMES

OUR FULLFILMENT TIME IS 2-5 BUSINESS DAYS FOR ANY GARMENT TO BE PRODUCED. ONCE YOUR GARMENT IS PRODUCED, STANDARD SHIPPING TIMES APPLY (2-5 BUSINESS DAYS).

RETURNS

IF YOU WISH TO RETURN A NON-DEFECTIVE ITEM (E.G. DUE TO SIZE ISSUES), THE COST OF PRODUCING A NEW ONE WILL BE AT YOUR EXPENSE, AS WE PRODUCE ON DEMAN, CREATING EACH ITEM SPECIFICALLY FOR YOU.

CLAIMS

ANY CLAIMS FOR MISPRINTED, DAMAGED OR DEFECTED ITEMS MUST BE SUBMITTED WITHIN 30 DAYS. FOR PACKAGES LOST IN TRANSIT, ALL CLAIMS MUST BE SUBMITTED NO LATER THAN 30 DAYS AFTER THE ESTIMATED DELIVERY DATE.

CUSTOMER SERVICE

IF YOU WISH TO MODIFY YOUR ORDER, STILL HAVEN'T RECEIVED IT OR HAVE ANY OTHER INQUIRY, PLEASE REACH OUT TO US AT CIAO.SPAGHETTIBOY@GMAIL.COM